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feat: 新增工单反馈系统

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miaomiao
2026-09-05 02:42:51 +08:00
parent e505a170b7
commit 8e890d9a96
13 changed files with 996 additions and 0 deletions
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public/css/style.css
+91
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@@ -593,6 +593,97 @@ table tr:hover td {
padding: 1px 8px;
}
/* 工单状态：独立命名空间，兼容明暗主题。 */
.ticket-status.ticket-status--warning { background: #fff1d6; color: #6b4300; border-color: transparent; }
.ticket-status.ticket-status--primary { background: var(--md-ref-primary-container); color: var(--md-ref-on-primary-container); border-color: transparent; }
.ticket-status.ticket-status--secondary { background: var(--md-ref-secondary-container); color: var(--md-ref-on-secondary-container); border-color: transparent; }
.ticket-status.ticket-status--success { background: #d9f2df; color: #1b5e20; border-color: transparent; }
.ticket-status.ticket-status--neutral { background: transparent; color: var(--md-ref-on-surface-variant); border-color: var(--md-ref-outline-variant); }
[data-theme="dark"] .ticket-status.ticket-status--warning { background: #5a420d; color: #ffdda0; }
[data-theme="dark"] .ticket-status.ticket-status--success { background: #214d29; color: #b8efbd; }
.ticket-detail-layout { display: grid; grid-template-columns: minmax(0, 1fr) minmax(220px, 280px); gap: 20px; }
.ticket-detail-main { min-width: 0; }
@media (max-width: 720px) {
.ticket-detail-layout { display: block; }
.ticket-detail-layout > aside { margin-top: 20px; }
}
/* 工单详情页：紧凑的主内容与窄信息栏，避免复用通用页面间距造成空洞。 */
.ticket-detail-page { max-width: 1080px; margin: 0 auto; }
.ticket-detail-back { margin-bottom: 8px; }
.ticket-detail-layout { align-items: start; }
.ticket-detail-header, .ticket-detail-description, .ticket-detail-message, .ticket-detail-reply, .ticket-detail-sidebar { padding: 20px; }
.ticket-detail-header { margin-bottom: 14px; }
.ticket-detail-kicker { color: var(--md-ref-on-surface-variant); font-size: 13px; letter-spacing: .04em; }
.ticket-detail-title { margin: 5px 0 10px; font-size: clamp(22px, 3vw, 30px); line-height: 1.25; overflow-wrap: anywhere; }
.ticket-detail-tags { display: flex; align-items: center; gap: 7px; flex-wrap: wrap; }
.ticket-detail-tags .ticket-status { font-weight: 600; }
.ticket-detail-progress { display: grid; grid-template-columns: repeat(5, 1fr); gap: 0; list-style: none; padding: 0; margin: 22px 0 0; }
.ticket-detail-progress-item { position: relative; min-width: 0; text-align: center; color: var(--md-ref-on-surface-variant); }
.ticket-detail-progress-line { position: absolute; top: 13px; left: 0; right: 0; height: 2px; background: var(--md-ref-outline-variant); z-index: 0; }
.ticket-detail-progress-item:first-child .ticket-detail-progress-line { left: 50%; }
.ticket-detail-progress-item:last-child .ticket-detail-progress-line { right: 50%; }
.ticket-detail-progress-dot { position: relative; z-index: 1; display: inline-flex; width: 27px; height: 27px; align-items: center; justify-content: center; border: 2px solid var(--md-ref-outline-variant); border-radius: 50%; background: var(--md-ref-surface); font-size: 12px; }
.ticket-detail-progress-label { display: block; margin-top: 6px; font-size: 12px; white-space: nowrap; }
.ticket-detail-progress-item.is-done .ticket-detail-progress-line, .ticket-detail-progress-item.is-current .ticket-detail-progress-line { background: var(--md-ref-primary); }
.ticket-detail-progress-item.is-done .ticket-detail-progress-dot { border-color: var(--md-ref-primary); background: var(--md-ref-primary); color: var(--md-ref-on-primary); }
.ticket-detail-progress-item.is-current { color: var(--md-ref-on-surface); font-weight: 700; }
.ticket-detail-progress-item.is-current .ticket-detail-progress-dot { width: 33px; height: 33px; margin-top: -3px; border-color: var(--md-ref-primary); background: var(--md-ref-primary-container); color: var(--md-ref-on-primary-container); box-shadow: 0 0 0 4px color-mix(in srgb, var(--md-ref-primary) 18%, transparent); }
.ticket-detail-description { margin-bottom: 20px; }
.ticket-detail-description h2, .ticket-detail-events h2 { margin-bottom: 9px; font-size: 17px; }
.ticket-detail-description p { margin: 0; white-space: pre-wrap; overflow-wrap: anywhere; line-height: 1.7; }
.ticket-detail-source { display: flex; gap: 9px; align-items: baseline; margin-top: 15px !important; font-size: 13px; }
.ticket-detail-source a { min-width: 0; overflow-wrap: anywhere; }
.ticket-detail-section-heading { display: flex; justify-content: space-between; align-items: baseline; gap: 12px; margin-bottom: 9px; }
.ticket-detail-section-heading h2 { margin: 0; font-size: 19px; }
.ticket-detail-section-heading span { font-size: 13px; }
.ticket-detail-messages { display: grid; gap: 9px; list-style: none; padding: 0; margin: 0; }
.ticket-detail-message { padding: 15px 17px; }
.ticket-detail-message-meta { display: flex; justify-content: space-between; gap: 10px; flex-wrap: wrap; font-size: 13px; }
.ticket-detail-message p { margin: 8px 0 0; white-space: pre-wrap; overflow-wrap: anywhere; line-height: 1.65; }
.ticket-detail-empty { display: flex; align-items: center; gap: 9px; padding: 13px 16px; color: var(--md-ref-on-surface-variant); }
.ticket-detail-empty .material-icons { font-size: 19px; }
.ticket-detail-empty p { margin: 0; font-size: 14px; }
.ticket-detail-events { margin: 17px 0 0; padding: 14px 17px; border: 1px solid var(--md-ref-outline-variant); border-radius: 12px; }
.ticket-detail-events ol { list-style: none; padding: 0; margin: 0; }
.ticket-detail-events li { display: flex; justify-content: space-between; gap: 12px; padding: 7px 0; border-bottom: 1px solid var(--md-ref-outline-variant); font-size: 13px; }
.ticket-detail-events li:last-child { border-bottom: 0; }
.ticket-detail-reply { margin-top: 14px; }
.ticket-detail-reply label { display: block; margin-bottom: 7px; font-weight: 600; }
.ticket-detail-reply textarea { display: block; width: 100%; min-height: 120px; }
.ticket-detail-reply-footer { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin-top: 10px; }
.ticket-detail-reply-footer p { margin: 0; font-size: 13px; }
.ticket-detail-sidebar { position: sticky; top: 76px; }
.ticket-detail-sidebar-status { display: flex; align-items: center; justify-content: space-between; gap: 10px; padding-bottom: 15px; border-bottom: 1px solid var(--md-ref-outline-variant); font-size: 13px; }
.ticket-detail-sidebar dl { display: grid; gap: 13px; margin: 16px 0 0; font-size: 13px; }
.ticket-detail-sidebar dt { color: var(--md-ref-on-surface-variant); }
.ticket-detail-sidebar dd { margin: 3px 0 0; overflow-wrap: anywhere; }
.ticket-detail-actions { display: grid; gap: 8px; margin-top: 18px; }
.ticket-detail-error { margin-top: 14px; color: var(--md-ref-error); }
.ticket-detail-guard { max-width: 460px; margin: 48px auto; }
.ticket-detail-guard h1 { font-size: 22px; margin-bottom: 8px; }
.ticket-detail-guard .btn { margin-top: 16px; }
@media (max-width: 720px) {
.ticket-detail-page { max-width: none; }
.ticket-detail-header, .ticket-detail-description, .ticket-detail-message, .ticket-detail-reply, .ticket-detail-sidebar { padding: 16px; }
.ticket-detail-title { font-size: 24px; }
.ticket-detail-progress { margin-top: 18px; }
.ticket-detail-progress-label { font-size: 11px; }
.ticket-detail-sidebar { position: static; }
.ticket-detail-reply-footer { align-items: flex-start; flex-direction: column; }
.ticket-detail-reply-footer .btn { width: 100%; }
}
@media (max-width: 420px) {
.ticket-detail-progress-label { font-size: 10px; }
.ticket-detail-progress-dot { width: 24px; height: 24px; }
.ticket-detail-progress-item.is-current .ticket-detail-progress-dot { width: 29px; height: 29px; }
.ticket-detail-events li { display: block; }
.ticket-detail-events time { display: block; margin-top: 3px; }
}
@keyframes chipPop {
from { transform: scale(0.92); }
50% { transform: scale(1.06); }